Frequently Asked Questions

  • Q: Do you have a catalog?
    A: We appreciate your interest in the products that Nautica has to offer. While we do not currently have a Nautica consumer catalog, you are invited to view our latest merchandise online. If you would like to sign up to receive updates from Nautica, click here and we will notify you of the latest products and news.
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  • Q: How should I care for my Nautica Product?
    A: The fabric for Nautica products is preshrunk prior to construction to minimize shrinkage. The seams are taped to give garments longevity and prevent abrasion. The "athletic" design provides a generous fit for an active range of motion. The classic sportswear styling is tailored to meet customer needs - practical, durable, functional and dependable. For the best performance, please see clothing tags for complete details.
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  • Q: If an item goes on sale that I just purchased, can I get a credit for the price difference?
    A: If we make a permanent price reduction on a product featured on our website, you may request a one-time price adjustment on full price merchandise within 15 days from the ship date. This policy is only applicable to product listed on Nautica.com. Items not purchased at full price are ineligible for price adjustments. Note that limited time promotional sales prices are not permanent price changes. Contact our Customer Service Department at 866-376-4184.
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  • Q: Can you send me something for free (e.g. perfume samples)?
    A: Please check with your nearest retailer for current promotions and gift offers. Also, visit the fragrance page for current samples available through our website.
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  • Q: Where can I find information about Nautica Spa Products?
    A: At this time, Nautica Spa collection is available for Business Sales only. If you are an existing wholesale customer, or if you own or operate a hotel, resort, day spa or another fine hospitality / personal care establishment, please visit www.nauticaspa.com for more information.
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  • Q: How do I get on the Nautica email list?
    A: You can join the Nautica email list by going to our homepage and clicking the "Join Our Mailing List" icon on the top of the page or by entering your email address next to the mailing list icon on the bottom of the homepage.
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  • Q: Where are the headquarters for Nautica located?
    A: Nautica Enterprises, Inc.
    40 West 57th St.
    New York, NY 10019
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  • Q: How can I get investor information / copy of the annual report?
    A: Nautica was acquired by VF Corporation in August 2003. For investor information, please see the Investor Relations section of www.vfc.com and click on "Information Request" in the drop down menu.
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  • Q: How can I find the closest Nautica Store / Nautica Outlet Store?
    A: Nautica sells sportswear, activewear, jeans and accessories in department and outlet stores across the United States. For the Nautica retailer or outlet store nearest you please see the Store Locator.
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  • Q: How can I open up my own Nautica store?
    A: Nautica outlet and retail stores are owned and operated by Nautica Enterprises, Inc. Nautica is not structured as a franchise business. If you own a store and wish to sell Nautica products in your store, we encourage you to contact us at:

    Nautica Enterprises, Inc.
    Attn: Sales Department
    40 West 57th St.
    New York, NY 10019
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  • Q: How can I sell Nautica products in my store?
    A: For all questions regarding selling Nautica products in your store, please contact us at:

    Nautica Enterprises, Inc.
    Attn: Sales Department
    40 West 57th St.
    New York, NY 10019
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  • Q: Can I produce clothing for Nautica?
    A: Nautica designers travel all over the world to find the highest quality materials at the best value for Nautica customers. If you feel you meet Nautica's strict standards for quality and craftsmanship, please send your inquiries to:

    Nautica Enterprises, Inc.
    Attn: Production Department
    40 West 57th St.
    New York, NY 10019
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  • Q: How can I model for Nautica?
    A: Nautica uses only professional agencies to cast for advertisements, commercials, and fashion shows. If you are interested, please have your agency contact the Nautica marketing department. We cannot accept unsolicited portfolios.
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  • Q: Will Nautica sponsor me or my event?
    A: Please send your proposal details and information on official letterhead to the following address for review:

    Nautica Enterprises, Inc.
    Attn: Marketing Department
    40 West 57th St.
    New York, NY 10019
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  • Q: How can I find out which of your products are in your advertisements?
    A: Please browse the products featured on our site to determine which items are featured in the latest ad campaign. If you are still having trouble locating a particular product, please contact customer service at 866-376-4184.
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  • Q: How can I learn more about your events and promotions?
    A: There's always plenty happening on-line as well as in the real world. Please browse Nautica.com for all the latest news or contact Customer Service at 866-376-4184 to inquire about events in your area.
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  • Q: Can I purchase Nautica product for my corporate event?
    A: Yes. Please contact us either via email or by calling Customer Service for details on corporate apparel.
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  • Q: I had a problem in one of your retail or outlet stores.
    A: Please email us at Nautica_Store_Concerns@vfc.com about your recent experience at a Nautica outlet/retail store. Your issue will be referred to the proper personnel for resolution.
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  • Q: Can Nautica donate any product to my non-profit organization?
    A: Please send your donation request on official letterhead to the following address for review:

    Nautica Enterprises, Inc.
    Attn: Human Resources
    40 West 57th St.
    New York, NY 10019
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  • Q: How can I get Nautica to advertise in my publication?
    A: Please contact our Public Relations Department for their review and consideration. They can be contacted at:

    Nautica Enterprises, Inc.
    Attn: Public Relations
    40 West 57th St.
    New York, NY 10019
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