If you are not 100% satisfied with your purchase, we will be happy to accept your return. If you are not satisfied with an item you purchased from Nautica.com, you may return the item within 60 days of delivery for a refund of the purchase price, minus the shipping, handling, gift box fee and other additional charges. Customers are responsible for the return shipping fees.
For your convenience, items purchased online may also be returned to any Nautica outlet store location. Visit our store locator to find one nearest you.
Note: Online purchase made with an alternate form of payment (PayPal, ApplePay, Google Checkout), are not returnable to any of our Nautica outlet stores. These purchases must be returned to the online store.
Please refer to the Return Instructions on the packing slip when returning your item. The items must be returned in unused/undamaged condition with all tags attached and in their original boxes (whenever possible) to ensure credit. Please also include all paperwork, parts and accessories, if applicable.
If you request a return after the 60-day period, please contact our Customer Service Department.
Our Standard Return Policy does not apply to fragrance or undergarments. These items are considered final sale and are not eligible for return.
Only Nautica.com or Nautica Retail store orders are accepted as returns. Returns from any wholesalers such as Macy's, Lord & Taylor and Costco are not accepted.
All International orders are final sale and cannot be returned.
Items purchased at a Nautica retail store, department store, specialty store or an outlet location may not be returned to our online store.
You can expect a refund in the same form of payment originally used for purchase, within 60 days of our receiving your returned product. Your refund will include the cost of the item, plus any applicable sales tax. You will only be refunded the shipping cost if the return is a result of a manufacturing defect or shipping error on our part. Adjustments to credit cards should appear within two billing cycles.
We will not accept CODs or third-party billing for returned merchandise.
In case of shipping damages, please contact the shipping carrier or our Customer Service Department at 866-376-4184.