Returns Rules & Regulations

  • Returns must be made within 90 days of delivery of your order.
  • The items must be returned in good condition, with all tags attached, in their original boxes (whenever possible) and with all paperwork, parts and accessories to ensure credit.
  • When shipping a return, you must include the top portion of the packing slip (original or a copy). Be sure to also save a copy for your records. Attach the return address portion of the packing slip to the outside of your return package.
  • Shipping and handling cost, gift box fee and other charges are non-refundable.
  • We will not accept CODs or third-party billing for returned merchandise.
  • In case of shipping damages, please contact the shipping carrier or our Customer Service Department at 866-376-4184.
  • You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. Your refund will include the cost of the item, plus any applicable sales tax.
  • Items purchased at a Nautica retail store, department store, specialty store or an outlet location cannot be returned to our online store.
  • Items purchased at Nautica.com may be returned to any Nautica Outlet store. Visit our online store locator to find one nearest you.
  • Online purchase made with an alternate form of payment (PayPal, Google Checkout, Bill Me Later), are not returnable to any of our Nautica outlet stores.
  • Fragrance and undergarments are considered final sale and are not eligible for return.